Welcome to the ERI family

Rider Resources

We are very happy that you have been able to access cycling and Hamilton Bike Share through the Everyone Rides Initiative. As your account gets set up and as you start riding you may have some additional questions. We hope that this page is helpful to you. 

ERI Subsidy Ladder

The ERI Subsidy Ladder provides riders with information about their pass, how to earn ride credits, and usage fees charged to ERI accounts.

ERI Rider Toolkit 

The ERI Rider Toolkit is used as an educational tool when signing up for the program. All new ERI riders receive a toolkit with their blue access card.

Frequently Asked Questions 

Here you can find a list of questions and answers from how to sign out a bike, to when the ERI is available to assist riders.

Terms of Service 

All riders must agree to the HBSI Terms of Service Agreement. Feel free to review it again here. 

ERI Subsidy Ladder

ERI Rider Toolkit

FAQs

HBSI Terms of Service Agreement