I don’t have a smartphone. How do I get an RFID access card to unlock bikes?


RFID access cards are available for pick up at the following locations during their regular opening hours:

  • Downtown Bike Hounds (19 John St N)
  • 541 Eatery (541 Barton St E)
  • New Hope Community Bikes (1249 Main St E)
  • Freewheel Cycles (9 King St W, Dundas)
  • Adaptive Bike Hub (Gage Park) - by appointment only. Please email [email protected] or call 289.768.2453 (ext 2) to set up a time.

Once you have picked up your card, contact Hamilton Bike Share Support with the 5 digit number on the back right corner of your card to connect it to your account.

If you are not able to make it to any of these pick up locations, we may be able to arrange a card drop-off to your mailbox. Contact us at [email protected] or call 289.768.2453 (ext 2) to make arrangements.