Email us at [email protected] or call 289-768-BIKE (ext 2) and we will help you activate your card. Please provide the 5-digit number in the top right corner on the back of your card.
Your blue bike card will not work until you:
Review the ERI Rider Toolkit. This will provide you with an introduction to how bike share works and also the rules of your pass.
Complete the introductory survey. The survey contains a few questions from the Rider Toolkit and is important to complete as the results help us support more people to access a subsidized pass.
After you have completed the survey, your account will be activated and you will receive an email notification.
Frequently Asked Questions
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